cbd88 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information cbd88 collects from players in Bangladesh, how it is used, how it is protected, and what rights you have over your own data.
Introduction
📅 Last updated: January 2026
This Privacy Policy ("Policy") applies to all users of the cbd88 platform, including visitors, registered players, and any individual who interacts with the cbd88 website or its associated services in Bangladesh. By accessing or using the cbd88 platform, you acknowledge that you have read, understood, and consented to the data practices described in this Policy. If you do not agree with the terms of this Policy, please do not use the cbd88 platform.
cbd88 is committed to handling all personal data responsibly, with transparency, and in compliance with applicable data protection principles. We do not sell your personal information to third parties, and we do not use your data for purposes beyond those described in this Policy without obtaining your prior consent. This Policy should be read alongside our Terms and Conditions, which govern your use of the cbd88 platform.
Our Privacy Commitments
SSL Encryption
All data transmitted between your device and cbd88 is protected by SSL encryption.
No Data Sales
We never sell your personal information to advertisers or third-party data brokers.
No Spam Marketing
You control your marketing preferences and can opt out of promotional communications at any time.
Access Rights
You may request a copy of the personal data cbd88 holds about you at any time.
Mobile-First Security
Our platform is built with mobile security in mind, protecting bKash, Nagad, and Rocket transaction data.
Policy Transparency
We update this Policy whenever our data practices change, and we notify players of material changes.
Information We Collect
Section 1
Personal Information You Provide
When you register an account, make a deposit, request a withdrawal, or contact cbd88 support, you provide us with personal information that we collect and process. This includes:
- Full name and date of birth (for identity verification and age compliance — cbd88 is a 21+ platform).
- Mobile phone number registered in Bangladesh, used for account authentication, OTP verification, and support communications.
- Payment account details: the mobile banking number (bKash, Nagad, Rocket, or Upay) or bank account details used for deposits and withdrawals. cbd88 does not store full card numbers for Visa or Mastercard transactions.
- KYC verification documents: government-issued photo identification (e.g. NID, passport) submitted for account verification. These documents are handled with the highest level of security and are not retained beyond the period required for regulatory compliance.
Section 2
Automatically Collected Data
When you access and use the cbd88 platform, certain technical data is collected automatically. This data helps us maintain platform security, prevent fraud, and improve the quality of our services:
- Device and browser information: device type, operating system, browser version, and screen resolution.
- IP address and approximate geographic location (country/city level) — used for fraud prevention and to verify player location within Bangladesh.
- Session data: pages visited, time spent on the platform, game sessions played, bets placed, and deposit/withdrawal activity. This data is used to personalise your experience and to identify unusual account activity.
Section 3
Communications Data
If you contact cbd88 support via live chat, email ([email protected]), or any other support channel, the content of those communications — including your name, contact details, and the substance of your query — will be recorded and stored. This information is used to resolve your issue, to improve our support processes, and to maintain a record of interactions for quality assurance purposes. cbd88 will not use the content of support communications for unsolicited marketing purposes.
How We Use Your Information
Section 4
Lawful Purposes of Processing
cbd88 processes personal data only for specific, lawful purposes. The following outlines the primary reasons we use the personal data we collect from players in Bangladesh:
- Account management: to create and maintain your cbd88 account, verify your identity, process login requests, and manage your account settings and preferences.
- Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved channels; to detect and prevent fraudulent transactions; and to maintain accurate financial records.
- Platform security: to monitor for unusual or suspicious account activity, to investigate potential fraud, collusion, or bonus abuse, and to enforce the Terms and Conditions of the cbd88 platform.
- Service improvement: to analyse aggregated usage patterns, game performance data, and platform engagement metrics for the purpose of improving the overall cbd88 player experience in Bangladesh.
- Marketing communications: to send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive such communications. You may opt out at any time by contacting cbd88 support.
Section 5
Legal Basis for Processing
cbd88 processes personal data on the following legal bases: (a) contractual necessity — processing required to fulfil our obligations to you under the cbd88 Terms and Conditions; (b) legitimate interests — processing necessary to prevent fraud, maintain platform security, and improve our services; (c) consent — where you have given explicit consent, such as opting in to marketing communications; and (d) legal obligation — where processing is required to comply with applicable laws and regulations. You may withdraw consent where consent is the basis of processing at any time by contacting [email protected].
Sharing and Disclosure of Your Data
Section 6
When We Share Personal Data
cbd88 does not sell, rent, or trade your personal data. We may share personal data with trusted third parties only in the following limited circumstances:
- Payment service providers: sharing the minimum required data with bKash, Nagad, Rocket, Upay, and banking partners strictly for the purpose of processing your deposit or withdrawal transaction.
- Technology and platform partners: sharing aggregated, anonymised usage data with game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) to enable game delivery and to support platform performance reporting.
- Legal authorities: disclosing personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, valid legal process, or to protect the legal rights of cbd88 or its users.
Section 7
No Sale of Personal Data
cbd88 will never sell your personal information — including your name, mobile number, payment account details, or gaming history — to any third party for commercial purposes, advertising targeting, or data brokering. This commitment applies unconditionally and does not change with updates to this Privacy Policy.
Cookies and Tracking Technologies
Section 8
How cbd 88 Uses Cookies
cbd88 uses cookies and similar tracking technologies to operate the platform, remember your login session, maintain your account preferences, and analyse how the platform is used. A cookie is a small text file placed on your device by the cbd88 website. Cookies do not contain your personal financial data and cannot be used to execute transactions. You may configure your browser or device settings to refuse cookies; however, doing so may affect the functionality of certain features on the cbd88 platform, including maintaining your login session.
Section 9
Types of Cookies We Use
cbd88 uses the following categories of cookies on its platform:
- Essential cookies: required for core platform functionality such as session management, login authentication, and security checks. These cannot be disabled without impairing your use of the platform.
- Analytics cookies: used to collect anonymised data about how players navigate and interact with cbd88, helping us identify areas for improvement. Analytics data is aggregated and does not identify individual players.
- Preference cookies: store your platform preferences such as language selection and display settings, so that your chosen settings are remembered across sessions.
Data Security and Retention
Section 10
How We Protect Your Data
cbd88 implements industry-standard technical and organisational measures to protect the personal data of all players in Bangladesh. These measures include: SSL (Secure Socket Layer) encryption for all data in transit between your device and our servers; secure, access-controlled storage environments for personal and financial data at rest; strict internal access controls limiting personal data access to authorised cbd88 personnel only on a need-to-know basis; regular security assessments and monitoring of our platform infrastructure; and OTP-based device verification for account access to reduce the risk of unauthorised login. While we take all reasonable precautions, no online platform can guarantee absolute security. In the event of a data security incident that materially affects your personal data, cbd88 will notify affected players within a reasonable timeframe.
Section 11
Data Retention Periods
cbd88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Active account data is retained for the duration of the account's active status. Following account closure, cbd88 retains transactional and identity verification records for a period of five (5) years for anti-money laundering compliance purposes. Communications data (support interactions) is retained for two (2) years. Anonymised analytics data that cannot be attributed to any individual player may be retained indefinitely for platform improvement purposes. Upon written request, players may ask cbd88 to delete their personal data, subject to any legal retention obligations that may apply.
Your Rights Over Your Personal Data
Section 12
Rights Available to cbd88 Players
As a player registered with cbd88 in Bangladesh, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]:
- Right of access: you may request a copy of the personal data cbd88 holds about you. We will respond to such requests within 30 days.
- Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right to erasure: you may request the deletion of your personal data, subject to any legal retention obligations. cbd88 cannot erase data that we are required by law to retain.
- Right to restrict processing: in certain circumstances, you may request that we limit how we use your personal data while a dispute or investigation is ongoing.
- Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Section 13
How to Exercise Your Rights
To exercise any of the rights listed above, please contact cbd88 support through the support channel available within your account dashboard, or by emailing [email protected] (note: this is a plain text address — not a clickable link). Please include your registered mobile number and a clear description of the right you wish to exercise. cbd88 will acknowledge your request promptly and aim to resolve it within 30 calendar days. In cases of complexity, an extension of up to 60 days may apply; you will be notified if this is the case.
Minors and Player Age Verification
The cbd88 platform is strictly restricted to players aged 21 years and above. cbd88 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the cbd88 platform, create an account, or submit any personal information through this site. If a player is found to be under the age of 21, their account will be closed immediately, all associated data will be deleted, and any deposits or winnings will be forfeited.
Parents and guardians who believe that a minor has registered with or submitted personal information to cbd88 are encouraged to contact our support team immediately at [email protected] so that the account can be closed and data deleted without delay. cbd88 takes under-age gambling and child data protection extremely seriously and will act swiftly on any credible report.
Policy Amendments and Contact
Section 14
Changes to This Privacy Policy
cbd88 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on the cbd88 platform with an updated effective date. Where changes are material — for example, changes to the categories of data we collect, how we share data, or your rights — we will endeavour to notify registered players via the platform or by other reasonable means. Continued use of the cbd88 platform following publication of a revised Privacy Policy constitutes your acceptance of the amended terms. We encourage you to review this Policy periodically to stay informed of how your data is handled.
Section 15
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that cbd88 holds about you, please contact our support team through your account dashboard or by writing to: [email protected] (plain text — not a clickable link). Our team is available 24/7 and is familiar with the data privacy needs of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all parts of Bangladesh. We aim to respond to all privacy-related queries within 5 business days.
Your Data Is Safe With cbd88
We take your privacy seriously. Explore the cbd88 platform with confidence, knowing your personal and financial data is protected. Have questions? Our FAQ page has answers, or visit the casino to get started.